EASY FREE ONLINE RETURNS
We are currently working on the improvement of our warehouse to serve you better in the future and are therefore unable to process any returns until 4th June. Please accept our apologies for any inconvenience caused.
For home pick-ups: please make your request on the transporter's website. Please note you MUST provide your tracking number to enjoy a free pick-up. Prices are indicated as information only, your return to Sorel is free.
Return using an order number
Frequently Asked Questions
We will gladly accept returns on all purchases madeon our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns are accepted within 30 days of the purchase date.
You may address your returns directly to us. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.
Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.
Thousands of UPS Access Points to collect your order when convenient and return for free any item that doesn't fit.