We will gladly accept returns on all purchases madeon our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
For home pick-ups: please make your request on the transporter's website. Please note you MUST provide your tracking number to enjoy a free pick-up. Prices are indicated as information only, your return to Sorel is free.
We will gladly accept returns on all purchases madeon our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns are accepted within 30 days of the purchase date.
Parcels can only be returned from the country where they were delivered. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.
Once we receive your package, our team will verify its contents, inspect it to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 10-15 business days.
Please note direct exchanges of our products are not possible at this stage. If you need a different size or colour, you will need to return the item back to us for a refund, and then place a new order.