Customer Service

Payment Information

On this website we currently accept VISA and MasterCard credit cards and PayPal.
Payment will be made in local currency as indicated in your shopping cart.

Credit Cards

If you are paying by credit card, you must provide your card details when placing the order. The value of your purchase(s) will be debited from the applicable card once your order is ready to be shipped.

Our credit card transactions are processed by Ingenico, previously Ogone – an international service provider guaranteeing secure online payments. Sorel does neither access nor store your credit card details.

PayPal

You can also choose PayPal for a safe and simple payment. Paypal is an international payment solution providing secure electronic money transfer.

If you select PayPal, in the checkout process you will be directed to the PayPal page where you can log into your account to confirm the payment or create a new PayPal account if you are not yet registered.

Registering for PayPal is free. You simply need to set up your account once and connect it to your credit card or bank account. You can then safely shop on any participating website without having to enter any payment details for your online purchases.

Security

We are using a Symantec validated SSL technology to ensure that your personal data, credit card details and login credentials are safe with us. The green bar in the URL guarantees that all sensitive information on this page is encrypted and cannot be read by third parties.

Some credit and debit card transactions may go through the Verified by Visa or Mastercard SecureCode protocoles. These are 3-D Secure protocoles that add an authentication step for online payments and acts as additional security layers for online transactions.

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